· Inadequate analysis - problems, needs and constraints aren’t understood in the early stages
· Lack of management involved in the design – wrong expectations of a new system / no-one understands the system
· Emphasis on the computer system – Need procedures for handling input and output / select the right hardware and software
· Concentration on low-level data processing – Information must be easily accessible and understood
· Lack of management knowledge of ICT systems and capabilities – managers know what they want from the system but don’t understand the technology
· Lack of teamwork – An ICT manager must co-ordinate the accounts, marketing, sales etc. departments and help everyone understand the benefits of the system
· Lack of professional standards – All systems need clear documentation that all users can understand (not just the ICT literate)
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